Epic Pools, INC.

Epic Pools, INC. is a pool construction and service contractor based in Florida and founded in 2007. The company's stated scope includes custom inground pool construction, pool remodeling, pool service and repair, spas, and commercial pool projects for properties across Jacksonville and surrounding Northeast Florida communities.

Service scope and project types

Some pool contractors focus solely on interior replastering or routine chemical maintenance visits, whereas Epic Pools, INC. lists both structural installation and aftermarket service. Their listed services cover new custom inground pools, full pool remodeling, spas, commercial pools, and ongoing pool service and repair.

When planning an inground pool build or major remodel in Florida, the project scope depends on whether the work involves cosmetic surface replacement, plumbing alterations, or structural concrete changes. Resurfacing and tile updates address surface wear and cosmetic aging, while equipment modifications or adding an attached spa involve hydraulic and electrical work. If you are comparing finish materials or deciding whether a project requires basic resurfacing or structural remodeling, our pool finish and remodeling guides explain how different interior plaster finishes, pebble aggregates, and equipment setups perform over time.

Because Epic Pools, INC. lists both commercial pools and residential custom inground pools alongside ongoing repair, homeowners may consider them for single-equipment mechanical fixes as well as complete backyard rebuilds. When hiring for a custom build or remodel, confirming whether the contractor handles all plumbing, shell placement, and spa integration directly helps clarify project management and scheduling.

State licensing details

In Florida, pool construction, structural remodeling, and major equipment modifications require state licensing. Public records from the Florida Department of Business and Professional Regulation show that Epic Pools, INC. holds state licence number CPC1457438, with a recorded expiration date of August 31, 2028.

Property owners can check licence numbers directly through Florida's public online licence lookup portal. The state registry confirms the licence number, status, and expiration date on file. When evaluating pool contractors, checking that the licence is active and matches the business entity on your contract is a basic preliminary step. Homeowners researching regional options can also look up other licensed Florida pool contractors across the state to compare registered businesses in Northeast Florida.

Google reviews and rating breakdown

As of 2026-09-02, public Google records show Epic Pools, INC. holds a 4.7 rating based on 108 customer reviews.

A collection of 108 reviews gives prospective clients a measurable volume of public feedback to read through. When evaluating a contractor that lists multiple service categories—including custom inground pools, pool remodeling, commercial pools, and service and repair—it helps to filter reviews by project type. Customer feedback regarding a complex custom pool construction or major remodel reflects project management, communication, and scheduling over a longer timeline. Conversely, reviews about pool service and mechanical repair focus on response times, diagnostic accuracy, and equipment fixes. Checking for reviews that match your specific project type gives a more relevant picture of performance.

Northeast Florida service territory

Epic Pools, INC. lists service coverage across Duval County, St. Johns County, and the broader Northeast Florida area. The specific cities and local communities named in company records include:

• Jacksonville and Jacksonville Beach
• Ponte Vedra Beach and Nocatee
• St. Augustine
• Mandarin, San Jose, and Southside
• Riverside, Avondale, Ortega, and Lakewood

Pool installation and remodeling work across different cities and counties typically involves obtaining municipal building permits and scheduling mandatory site inspections for excavation, plumbing, electrical bonding, and safety barriers. Homeowners starting a project should clarify with their contractor who prepares permit submittals and manages inspection milestones with the local building department in Duval or St. Johns County.

Questions to ask before hiring

Before signing an agreement for custom pool construction or remodeling work, request a clear, written contract that outlines the scope of work. Key items to discuss for Florida pool projects include:

• A detailed breakdown of labor, equipment specifications, and finish materials for custom pools, spas, or remodeling jobs.
• Written timelines that specify phases such as excavation, plumbing, structural shell curing, interior finish application, and final startup.
• Clarification on permit filings and scheduling for required county or municipal building inspections.
• Specific warranty terms distinguishing structural pool shell warranties from interior finish warranties and manufacturer coverage on mechanical equipment like pumps, filters, and heaters.
• The distinction between structural construction and ongoing service or repair agreements.

This directory lists verified public licensing data (licence CPC1457438) and review records fetched on 2026-09-02 to assist homeowners in researching local contractors. We do not inspect job sites, evaluate construction quality, or endorse individual companies. You can browse our full contractor directory to research and compare licensed pool professionals across Florida and other states.